At Castle Green, we’re committed to delivering exceptional quality homes that are backed up with fantastic customer service from the moment you meet us, until long after you’ve moved in.
When you choose to buy with Castle Green, we do everything we can to make moving into your dream home as easy as possible. That’s why our dedicated Customer Care team is on hand from the start to support and guide you through every step of your property journey.
We are committed to building exceptional, high-quality new homes and we’re confident you won’t have any problems after you move in. However, on the rare occasion, something requires attention, you will be supported by our dedicated department who offer remediation where needed for the first two years after you move in.
For complete peace of mind and reassurance, you will be provided with a dedicated point of contact and 24-hour number to use in an emergency situation – 0345 3073612
You will also receive a comprehensive homeowner’s manual, which contains a host of useful and practical information about how to look after your new home, and how to operate your appliances, boiler and central heating, for example.
We understand that moving house is an exciting time, and we do everything we can to make it easy for you.